FIRST -- CLICK "EDIT MY ACCOUNT" on the tab at the bottom of the left column of tabs. When you click on the EDIT MY ACCOUNT tab, a box appears that says: "SIGN IN". Enter your email address (that you provided at registration). YOU DO NOT HAVE A PASSWORD YET. LEAVE THAT SPACE BLANK and click "SUBMIT" The system will email you a TEMPORARY PASSWORD that you will enter when you return to the EDIT MY ACCOUNT tab and SIGN IN box. This will give you access to your family's account where you should CHECK THE DATA FOR ACCURACY and make any changes you need.